FNF Broccoli Soup [Frozen Soup,ReadyToEat,Convenient,Cold Delivery]

Why You’ll Love It?

Rich & Creamy – Smooth, velvety texture with natural broccoli goodness.

Quick & Convenient – Just heat and enjoy in 5-8 minutes!

Nationwide Delivery – Available across Peninsular Malaysia.

Secure Packaging – Packed in a carton with ice packs to maintain freshness.

Perfect for a cozy meal, quick lunch, or as a comforting side dish!

Size: 250g (1-2 servings)

Delivery: Frozen, Peninsular Malaysia only

Storage Method:

Shelf Life: 8 months

Store in a frozen freezer immediately upon receiving.

Heating Instructions:

Microwave/Steam – Open the packaging slightly and heat for 5-8 minutes.

Return & Refund Policy

At FNF, we prioritize product quality and customer satisfaction. Since we sell frozen products, returns are generally not allowed, except in cases of verified quality issues. Please read our policy carefully before placing an order.

1. No Returns, Except for Quality Issues

- Due to the nature of frozen products, we do not accept returns unless there is a verified quality issue directly caused by our production process.

2. What Does NOT Qualify as a Quality Issue?

- We will not accept returns or refunds due to:

Improper storage by the customer (e.g., not kept frozen upon receiving).

Delivery delays caused by couriers or unforeseen circumstances.

Customer delays in picking up the parcel.

Customer failure to store the product in the freezer immediately after receiving it.

3. Quality Issue Claims – Conditions & Process

- Only quality issues that originate from our factory before shipping will be considered.

- Customers must provide clear photos/videos of the product and packaging upon arrival for verification.

- Return requests must be raised within 3 hours upon delivery completion.

- If approved, customers must return the product under the following conditions:

Return cost is covered by the customer and must be shipped using a cold chain delivery service.

The product must be packed in its original packaging, with all contents intact.

Upon receiving the return, the product condition must still be frozen for verification.

4. Refund Process

- Once we receive and verify the returned product, we will process a refund within 5-7 working days.

- Refunds will be issued via the original payment method.

Delivery Information

- Please monitor your shipment progress to ensure timely receipt of your order.

- Once marked as delivered, please place the product in the freezer within 2 hours to maintain its freshness and quality.

- If the order has already been shipped and the customer requests a cancellation, the shipping fee must be borne by the customer.