Product description
Shipping and After-Sales Service Policy
1.1 We will strive to respond to your inquiries as quickly as possible and provide detailed solutions.
1.2 It's normal for real plants to fade or experience minor leaf loss when confined in a box during transportation. With sufficient sunlight and water, they will recover their original appearance.
1.3 Given the vitality and growth characteristics of plants, the dimensions at the time of shipment may vary due to their natural state."
1.4 Please note that due to mobile photography, product colors may be influenced by lighting and device differences, so the actual colors may vary slightly.
1.5 All items in stock, orders will be shipped within 2-3 business days.
2.1 If you receive a product with quality issues or discrepancies from the product description, you have the right to request a return within 1 days of receiving the item.
2.2 Contact us, providing the order number and a detailed description of the issue.
2.3 Please note; some products may not be returnable; eligibility depends on product type and specifics. We'll provide appropriate solutions including refunds or replacements.
2.4 If Package is received within 4 working days,and plants are dead,we'll take responsibility (only for West Malaysia), but buyer needs cover shipping cos.
Thank you for your support and purchase. May you thoroughly enjoy beauty of plants.
Slogan:The beauty of nature,the joy family."