RETURN, REFUND, and EXCHANGE POLICY for Auto Parts: 1) Returns: Items can be returned within 30 days of purchase. Parts must be in original, unused condition with all packaging and documentation. 2) Refunds: Refunds are issued once the returned item is inspected. Shipping fees are non-refundable. Refunds may take 5–7 business days to process. 3) Exchanges: Exchanges are accepted for defective or incorrectly shipped items. Contact us within 14 days to arrange an exchange. 4) Exceptions: Electrical parts and special orders are non-returnable. Please contact customer service for assistance with returns, refunds, or exchanges.