•Personalised items will be delivered within 1-5 working days after you complete the order.
•Once you have placed an order, it cannot be cancelled or amended, so please check the details carefully.
•Your personalisation is limited to 12 characters. Please be informed that a 'space' is also considered as one character. No special characters or numbers are available for this personalisation.
•The personalisation will be on one side only.
•We reserve the right to reject any personalisation order that is deemed inappropriate. In such cases, we will contact you to cancel the order and refund payment.
•We are unable to accept any returns, exchanges or refunds for items that have been personalised. Should you receive an incorrect item, please email us at , and we will be happy to assist you.