Unfortunately, we do not offer any refund service at the moment. Once goods are sold, they are strictly non-refundable.
EXCHANGED
If you receive any defective item or purchase incorrect size, we provide exchangeable service within 3-5 days (starting from delivered item date based on tracking). Please follow the steps below for item exchange :
1. Chat us
2. Send evidence like a photo and order id
3. Send exchange reason
4. If exchange accepted, you need to send back the exchanged item to us (with original dustbag, any freegift & original brand tag). address wil be given.
5. You need to send detail like a Name, phone number and full address for shipping.
6. After we receive the item we will send back to you the exchange item.
*Feel free to contact our customer services for any problem*
IMPORTANT
All exchangeable items cannot be worn, damaged, washed or altered in any way. Receipt and all original tags must be attached. Thank you for the cooperation!