Frequently Asked Question
1.How to do if the fingerprint can't be identified?
Usually due to fingerprint wear, peeling, scratches, dirty, wet fingers, or fingerprint
collection window with smudginess and water droplets, fingerprint identification is not
successful. It is necessary to ensure that the fingers and fingerprint window are clean
and dry .
In case of finger scratches, it is recommended to enter at least 3 fingerprints registration
after purchase.
2.How many fingerprints can be registered?
10 fingerprints can be registered .
How to setting fingerprint ? the below 1-5 steps
1.Press the fingerprint continually until the blue light is on.
2.take one finger to touch 10 times on different position until the green light on (when the green light on,that is to say ,the first fingerprint
setting success)
3.(the green light still on) then take the second finger to touch 10 times until the green light off.that is to say the second fingeprint setting success.
All done 1-3 steps,the first and second administrator fingerprints all setting success.
4.add the third fingerprint(or more)again .Unlock the lock and don't move the finger until the blue light on (this step which is use the first or the second fingeprint to do )
5.on the 4 step when the blue light on can move the finger,take the third finger on the different position until the green light off,that is to say now the third fingerprint setting success.
What if the battery is dead?
When it’s power less than 30%, red light will appear indicating the lock need to be charged. If the battery is dead, the Lock be opened. You need to charge the lock for 2-5 minutes. When power is more than 10%, it can be unlocked by fingerprint
Window Door Sensor parameters:
- APP name: Tuya Smart or Smart Life
- Battery type: AAA1.5V*2 (Not include battery in shipment)
- Low-battery remind function
- Controls can be done by "Smart Life" APP, Operate easily!
-Working distance: ≥15mm
-WiFi Band: 2.4GHz
Working temperature: -10~55
-Working humidity: 10%~90%RH
HIGHLIGHT
[ Easy to Install ] -Clean the mounting area, then use the 3M adhesive tape to secure the main sensor on the fram of the door or window. Align the secondary sensor on the main sensor and secure using the smaller adhesive tape.
[ Monitor your home security ] -Detect the opening and closing of doors and windows in your home, and send notifications to your smart phone in time. A TUYA ZigBee hub is required.
[ Linkage & Smart Scene ] -This smart door window sensor can linkage with other Tuya WiFi and ZigBee devices. For example, you can set the WiFi or ZigBee switch to turn on the light when the door is opened in the Smart Life app. Creating your own scene to trigger ON/OFF home appliances by departure mode, home mode, temperature, humidity, or other conditions.
[ Widely Usage ]-This door sensor can be used not only for doors or windows, but also for drawers, garage doors, etc.
Description:
100% Brand New and High Quality!