Already posted back to seller to change the size on 6/11 & already arrived. But I still did not receive the new one. How?
November 16, 2024
Seroja.rtw
33 items
Shop performance
Better than 40% of other shops
Ships within 2 days
78%
Responds within 24 hours
88%
Product description
ERICA ABAYA by Seroja | 5 Colours
Material: Premium Korean Nidha + Chiffon
Type of Abaya: Open Front with Button | Abaya Cutting: A-Cut
Comes with: Free Matching Shawl + Basic Inner Dress
Care: Handwash
Please refer to the size chart before purchase or consult us for your ideal size
Refund & Return Policy
At LaVella's TikTok Shop, we will make sure all our product is process and shipped in good condition. However, should there is an issue with the item received, you may return the product purchased at TikTok Shop within the time period as according to TikTok Return and Refund Guidelines.
Only defective items, such as:
• Big stained or obvious stained
• Product torn or
• Any major issue
Return items) must be unworn, unwashed, unaltered and return in the exact condition upon purchased with tag attached. Be sure to include the original invoice for transaction proof. Any stains, scratches or damages caused by carelessness will not be accepted.
Following reasons will not be considered as a valid ground for a refund or exchange, such as:
• I changed my mind
• I choose wrong size
• Colour not as per advertised
• don't want it anvmore